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Get your free estimateLinear Keypad & Intercom Repair: The Fort Lauderdale Owner’s Guide
Linear keypad and intercom repair in Fort Lauderdale typically runs $145 to $385 installed, depending on whether we’re replacing the keypad face, the intercom module, or the full entry station. Most jobs are completed same-day because we keep Linear-compatible keypads, intercom boards, and weather seals stocked on the truck. The usual story we hear: the keypad works sometimes, the intercom audio crackles, or the whole unit goes dark after a heavy rain and never comes back.
You found this page because a Linear part failed. That’s the job, and we’ll get you a part number, a price, and a time we’ll be there, in that order. Dean Prescott has been sorting out Linear entry hardware across Fort Lauderdale for years, from Rio Vista condos to Coral Ridge homes where salt air chews through anything with a circuit board.
Which Linear Models This Applies To
We service and stock parts for the Linear access control lines most common in Fort Lauderdale: the AE-100, AE-500, AE-1000, and AE-2000 telephone entry systems, plus the AK-11, AK-21, and AK-31 digital keypads. If you have a Linear AM-KP keypad paired with a gate operator, we handle that too. The model number is printed on a label inside the unit, usually on the back plate or the circuit board itself. Take a photo before you call if you can, it saves a trip.
Here’s a compatibility gotcha most owners don’t know: the AE-100 and AE-500 look nearly identical from the outside, but their intercom boards are not interchangeable. Same story with AK-11 and AK-21 keypads, the mounting backplates differ by about half an inch. A second gotcha: older Linear systems run on 12V DC wiring, while newer ones want 24V AC. Swapping in the wrong voltage replacement fries the board inside a week. We verify before we order or install anything.
On OEM versus aftermarket, we’re straightforward: for Linear intercom boards, we use OEM or factory-authorized replacements. The aftermarket intercom boards we’ve tested don’t hold up to South Florida humidity and they sound like a bad cell connection. For keypads, there are quality aftermarket equivalents that perform just as well and save you $40 to $60. We’ll tell you which we’re quoting and why.
Styles & brands we work with





Signs Your Linear Keypad & Intercom Repair Is Failing
- Keypad works intermittently or only certain digits register. This is usually a worn membrane or corroded contact pads on the keypad face. In Fort Lauderdale, the salt air accelerates this corrosion on units mounted near the Intracoastal or within a few miles of the beach.
- The intercom audio is crackling, buzzing, or so faint you can’t hear visitors. The speaker and microphone sit behind a small grille that fills with dust, sand, and moisture. Once the speaker cone degrades, you’re replacing the audio module, not cleaning it.
- The unit goes completely dead after a rainstorm. Water got past the weather seal and shorted the board. This is the most common total failure we see in Fort Lauderdale, and it’s usually repairable if caught before corrosion spreads across the whole circuit board.
- Visitors press the call button and nothing happens at the house phone. The relay on the intercom board has failed, or there’s a wiring break between the entry station and the house. We trace this in about 20 minutes with a multimeter.
- You can hear visitors, but the door or gate release button doesn’t work. That points to a failed relay or a wiring issue at the gate operator. The intercom itself might be fine, so we test before we replace anything you don’t need.
Replacement Cost & What’s Included
Here in Fort Lauderdale, a Linear keypad replacement runs $145 to $225 installed, including the new keypad, weather seal, and labor. A Linear intercom module replacement runs $225 to $385 installed, depending on whether we’re replacing just the audio board or the full faceplate and keypad assembly. A complete entry station, when the housing itself has cracked or corroded, runs $350 to $500 installed.
The price you get is the price on the invoice. A written price first, then the work, that’s how we do it. No discovering the problem is bigger than we said after we’ve already taken the unit apart. Every repair carries the 365-Day Done Right Promise: if it fails inside a year, we come back and fix it at no charge. That’s written on the invoice, not spoken as a handshake.
See the difference
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AfterDIY or Call Us?
You can safely do a few things before you call. Check that the circuit breaker for the gate or entry system hasn’t tripped. Look for obvious water damage or corrosion on the keypad face. And confirm that the wiring at the back of the unit hasn’t pulled loose. If any of those are the issue, you’re done in five minutes and we’d rather you not pay us for that.
Where DIY goes wrong is opening the unit and poking around the circuit board. These systems carry low voltage, so the shock risk is minimal, but if you miswire the relay or bridge the wrong terminals, you can take out the gate operator’s control board too, and that’s a much more expensive fix. The programming on newer Linear systems is also fiddly, a wrong master code entry locks the keypad until it’s reset with a specific sequence. We’re happy to handle all of it and our truck carries the parts Fort Lauderdale weather actually requires, which means sealed housings and corrosion-resistant terminals. Call (754) 354-7351 and we’ll get you on the schedule.
FAQs
A Linear keypad or intercom unit in Fort Lauderdale typically lasts 4 to 7 years; units closer to the ocean or the Intracoastal often fail sooner because salt air corrodes the internal contacts and speaker components faster than inland heat alone. If yours is older than five years and acting up, replacement usually costs less than repeated spot repairs. Call (754) 354-7351 and we’ll tell you honestly which route makes sense for your specific model.
Sometimes, if the issue is corroded wire terminals, a bad weather seal, or a programming fault, we can repair the existing unit for $75 to $120; if the keypad membrane is worn out or the circuit board has water damage, replacement is the cheaper long-term fix. We’ll show you the failed part before we do anything. Call (754) 354-7351 for an exact diagnosis, estimates are free.
Most Linear keypad replacements take 45 to 60 minutes, and intercom module swaps run 60 to 90 minutes, including wiring verification and programming. We arrive with the parts we think we need and the fittings to handle surprises. Call (754) 354-7351 and we’ll give you a real arrival window, not a four-hour guess.
We stock the most common Linear keypads, intercom boards, faceplates, and weather seals on our trucks because Fort Lauderdale’s humidity means these parts get called for constantly. Odd configurations, like the AE-2000 with multiple substations, sometimes require a next-day part order. Call (754) 354-7351 with your model number and we’ll tell you before we schedule anything.
Ready to Get Your Linear Keypad or Intercom Working Again?
One call gets you a real person, a straight answer about your Linear system, and a written price before any work begins. We answer around the clock at (754) 354-7351, so if your gate keypad just died tonight, don’t leave an online form and hope. Dean Prescott and the rest of the crew at Portcullis Gate Repair Fort Lauderdale serve homeowners and businesses from Victoria Park to Harbour Inlet to Plantation, and we also stock parts for LiftMaster, Mighty Mule, and Ghost Controls systems. Estimate’s free, and the guarantee’s in writing.
Written by Dean Prescott, Owner, Portcullis Gate Repair Fort Lauderdale at Portcullis Gate Repair Fort Lauderdale, serving Fort Lauderdale and nearby areas.